Keep Gambling in Balance

Gambling is entertainment, not a source of income or a way out of financial difficulty. Decide in advance how much time and money you can spend. If play starts affecting daily life or costs more than you can afford, use the controls in your account and seek support.

Set personal limits

The Personal Limits area lets you control several parts of your activity.

• Deposit limits cap fiat deposits per day, week, or month. They cannot be applied to crypto deposits.
• Loss limits restrict how much you can lose during the chosen daily, weekly, or monthly period. Further gambling is restricted once the limit is reached and until the next period begins.
• Wager limits cap the amount you are prepared to stake.
• Session time limits control how long a gambling session lasts. A pop-up reminds you when the set time has been reached.

You may amend a limit at any time. A decrease applies immediately. An increase applies only after you confirm it by email and once the previous limit of the same type has expired. Support can help you use these controls.

Take a cooling-off period

Cooling-off applies to your account immediately for the set period. While it is active, you cannot make casino deposits and you are excluded from promotions. You may still withdraw the remaining funds.

Because crypto transactions are decentralized, a crypto deposit may still be processed during cooling-off. Crypto deposits cannot be limited, so do not rely on a fiat deposit limit or cooling-off control to stop one.

Use self-exclusion

You can choose self-exclusion for a definite or indefinite period. Your account is disabled at once and promotions stop for the selected period. Fiat deposits and ordinary withdrawals are unavailable while the control is active, although we may process a withdrawal manually at your request after all KYC checks are complete.

If you want permanent closure, contact the team through live chat. Account ownership must be confirmed before closure. A decision made by Casino Security may prevent the account from being reopened.

Ask yourself a few direct questions

Pause and answer honestly.

• Have you felt that you should gamble less?
• Have comments about your gambling made you irritated?
• Do you feel guilty about the way you play?
• Have you gambled to find money for debts?
• Have you borrowed or sold something so you could gamble?
• Has gambling affected your health or your family's wellbeing?

Even one answer that concerns you is a reason to speak with support or an independent organization. Help is available from Gamblers Anonymous and GamCare.

Protect minors

Our services are only for people aged 18 or older, or the higher legal age where you live. We may request valid proof of age at any time. If satisfactory proof is not provided, access is denied and the account may be suspended or permanently closed.

Parents and guardians should supervise online activity and keep account access away from children. Filtering or parental-control software can also be used to restrict access to gambling services.